Patient Guide
Key Information for Your Stay
Washington Health System complies with applicable federal civil rights laws and does not discriminate, exclude people or treat them differently because of age, race, color, religious creed, physical or intellectual disability, ancestry, national origin (including limited English proficiency), sex, gender identity or expression, sexual orientation, AIDS or HIV status, or socioeconomic status.
Provides free aids and services to people with disabilities to communicate effectively with us, such as:
Provides free language services to people whose primary language is not English, such as:
If you need these services, contact the operator.
If you believe that Washington Health System has failed to provide these services or discriminated in another way on the basis of age, race, color, religious creed, physical or intellectual disability, ancestry, national origin (including limited English proficiency), sex, gender identity or expression, sexual orientation, AIDS or HIV status, or socioeconomic status, you can file a grievance with: Vice President of Compliance and Risk, Washington Health System, 155 Wilson Ave., Washington, PA 15301, phone: 724-223-3006, fax: 724-222-7316. You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, the office of Compliance and Risk is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or email at:
U.S. Department of Health and Human Services
200 Independence Ave. SW
Room 509F, HHH Building
Washington, D.C. 20201
Complaint forms are available at www.hhs.gov/ocr/complaints/index.html
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